Legal Notice
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR), applicable since May 25, 2018, the following information is provided regarding the processing of personal data.
Privacy Policy
1. Data Controller
The Data Controller is The Bike Heroes S.L., with tax identification number (NIF) B66364894, and contact email info@masquebici.com. The Data Controller is responsible for the processing and protection of your personal data.
2. Personal data collected
The personal data we may collect includes:
- Name and surname
- Billing and shipping address
- Email address and telephone number
- Payment and refund-related information
- IP address, collected for security and fraud prevention purposes
- Any other information voluntarily provided by the user
3. Purpose of data processing
Personal data will be processed for the purpose of managing user registrations, processing purchases or contracted services, responding to enquiries, and, where expressly authorised, sending commercial or informational communications. All processing is carried out in accordance with applicable European data protection legislation.
4. Legal basis for processing
The processing of personal data is based on the execution of a contract, compliance with legal obligations, legitimate interest, or the user’s explicit consent, depending on the specific purpose of the processing.
5. Data recipients
Personal data may be shared with service providers and collaborators strictly necessary for the provision of services, always under appropriate data protection agreements and with adequate security measures in place.
6. Data retention period
Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. Once no longer required, data will be securely deleted or anonymised.
7. User rights
Users may exercise their rights of access, rectification, erasure, restriction, data portability and objection by sending a request to info@masquebici.com. Proof of identity may be requested where necessary.
Users also have the right to lodge a complaint with the competent supervisory authority, in particular the Spanish Data Protection Agency (Agencia Española de Protección de Datos).
8. Changes to this policy
The Data Controller reserves the right to modify this Privacy Policy at any time. Users are encouraged to review it periodically.
Cookies Policy
Cookies are small text files stored on the user’s device when visiting a website. They allow the website to recognise the user and improve the browsing experience.
This website uses Google Analytics cookies for statistical analysis purposes, allowing us to understand user behaviour and improve our services.
Users may configure their browser to accept or reject cookies, or to delete them automatically upon closing the browser. Disabling cookies may affect the proper functioning of the website.
More information about Google Analytics can be found at www.google.com/analytics.
